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All items with tags: virgin
BlogVirgin trains phone systemHits 4550 | Last Modified 2008-01-14 Virgin trains seems to have one of those phone systems that you have to speak 'naturally' into...ArticleVirgin voice activated miseryHits 2230 | Last Modified 2008-01-14 Getting hot under the collar with Virgin's new voice-automated booking and enquiry telephone system? Can't speak to an operator? Getting a message 'Sorry, due to a technical issue we are currently unable to process your request' on the website? Just what is happening to Virgin trains?